Privacy Policy

Privacy Policy of

  1. The company Terpenix s.r.o., with its registered office at Kamýcká 1777/31, Předměstí, 412 01 Litoměřice, ID No. 02365855, registered at the Regional Court in Ústí nad Labem, with file number C 33539 (hereinafter referred to as "Seller" or "Administrator") processes within the meaning of Regulation (EU) No. 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation)(hereinafter referred to as "Regulation"), the following personal data:
    • first name, surname
    • e-mail address
    • telephone number
    • address/home address
  2. The above personal data must be processed for order processing and other contractual performance if a purchase contract is concluded between you and the seller. Such processing of personal data is permitted by Article 6(1)(b) of the Regulation - the processing is necessary for the performance of the contract.The Seller also processes this data for the purpose of recording the contract and for the purpose of any future exercise and defence of the rights and obligations of the parties. The retention and processing of personal data for the above purpose is for a period of 10 years from the execution of the last part of the performance under the contract, unless another legal regulation requires the retention of contractual documentation for a longer period. Such processing is possible on the basis of Article 6(1)(c) and (f) of the Regulation - the processing is necessary for the fulfilment of a legal obligation and for the purposes of the legitimate interests of the Administrator.
  3. Newsletters and other commercial communications may be sent to the e-mail address or telephone number of the buyer, this procedure is allowed by § 7 (3) of Act No. 480/2004 Coll., on Information Society Services, unless the buyer refuses it. These communications can be unsubscribed at any time by any means, for example by sending an e-mail or by clicking on a link in the commercial communication.
  4. The processing of personal data is carried out by Terpenix s.r.o., with its registered office at Kamýcká 1777/31, Předměstí, 412 01 Litoměřice, IČO 02365855, i.e. the administrator of personal data.
  5. Personal data is also processed for this Administrator by service providers:
    • Provider of the Upgates service, operated by EVici webdesign s.r.o., registered office Petra Bezruče 139, 747 91 Štítina, ID No.: 28598661;
    • Service provider Baselinker, operated by BaseLinker spółka z ograniczoną odpowiedzialnością, registered office at 15 Plac Solny, 50-062 Wrocław, Poland, registration number 383907714;
    • Transport and delivery of parcels, Czech Post, s.p., registered office at Politických vězňů 909/4, 225 99, Prague 1, ID No. 47114983;
    • Transport and delivery of parcels, Zásilkovna s.r.o., registered office Lihovarská 1060/12, 190 00, Prague - Libeň, ID No. 28408306;
    • Transport and delivery of parcels, PPL CZ s.r.o., registered office K Borovému 99, Jažlovice, 251 01 Říčany, ID No. 25194798;
    • Transport and delivery of parcels, General Logistics Systems Czech Republic s.r.o., registered office Průmyslová 5619/, 586 01 Jihlava, ID No. 28408306;
    • Transport and delivery of parcels, Direct Parcel Distribution CZ s.r.o., registered office Modletice 135, 251 01 Říčany u Prahy, ID No.: 61329266;
    • Service provider Heureka, Heureka Shopping s.r.o., registered office Karolinská 650/1, 186 00, Prague 8, ID No. 02387727;
    • Bookkeeping and tax records, ensemble s.r.o., registered office Stará cesta 13/8, Braník, 147 00 Prague 4, ID No. 09873376;
    • Provider of picking services, zabalto s.r.o., with registered office at Korunní 2569/108, 101 00 Prague, ID No.: 09698361.
  6. Personal data will not be transferred to third countries outside the EU.
  7. The administrator does not have a person called a "trustee". The Administrator can be contacted at or
  8. The personal data Administrator, as the operator of the website, uses cookies on this website for the following purposes:
    • measure website traffic and generate statistics relating to visitor traffic and behaviour on the website
    • basic website functionality
    The collection of cookies for the purposes set out above may be considered as processing of personal data. Such processing is possible on the basis of a legitimate reason - the legitimate interest of the controller, and is permitted by Article 6(1)(f) of the Regulation. The website can also be used in a mode that does not allow the collection of data on the behaviour of visitors to the website - this mode can either be set within the browser settings or an objection can be raised against such collection on the basis of the legitimate interest of the controller pursuant to Article 21 of the Regulation, which is available at the bottom of the website. Your objection will be evaluated without delay. Cookies necessary for the functionality of the website will only be stored for the time necessary for the functioning of the website. If a visitor objects to the processing of technical cookies necessary for the functioning of the website, the full functionality and compatibility of the website cannot be guaranteed in such a case. The cookies that are collected for the purpose of measuring website traffic and generating statistics on visitor traffic and behaviour on the website are treated in the form of a collective whole and in an anonymous form that does not allow the identification of the individual.The cookies collected are processed by other processors:
    • Google Analytics is operated by Google Ireland Limited, a company incorporated and existing under the laws of Ireland, Registration Number: 368047 / Tax ID: IE6388047V, Gordon House, Barrow Street, Dublin 4, Ireland. HTTP request logs may be used by Google Tag Manager software. For more information about Google Tag Manager, see Privacy and data security
    • META's service provider, Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, IrelandThe purpose and scope of the data collection and further processing, its use by Facebook, as well as the rights and privacy settings of users related to them can be found at the link Facebook Privacy Policy
    • The provider of the LEADHUB service, operated by the company, Leadhub s.r.o., ID: 044 66 683, with registered office at Štefánikova 16/29, Smíchov, 150 00 Prague 5.
  9. Please note that under the Regulation you have the right to:
    • to cancel the sending of commercial communications at any time,
    • object to processing based on the legitimate interest of the administrator,
    • request information about what personal data we process about you,
    • request access to this data and have it updated or corrected, or request a restriction on processing,
    • request us to erase this personal data, which we will do unless it is contrary to applicable law or the legitimate interests of the controller,
    • to the portability of the data insofar as the processing is automated on the basis of consent or for the performance of a contract,
    • to request a copy of the personal data processed,
    • effective judicial protection if you consider that your rights under the Regulation have been infringed as a result of the processing of your personal data in breach of this Regulation,
    • file a complaint with the Office for Personal Data Protection (Pplk. Sochora 27, 170 00 Prague 7,, mailbox ID qkbaa2n)

Last updated on 20 April 2024